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Welcome to INIDETO Wash (the "Platform"), a product of INIDETO Works, Abuja, Nigeria. These Terms govern your participation as a Washer Partner. The Platform connects independent mobile car washers ("Washers") with vehicle owners ("Clients"). By applying you agree to be bound by these Terms.

Intermediary Only: The Platform is a booking venue connecting independent Washers with Clients. No Employment: The Platform does not employ Washers. Washers are independent contractors. The Platform does not own equipment or provide washing services directly. Contract of Service: When a booking is made, the contract for the car wash is strictly between the Client and the Washer.

All bookings are paid 100% upfront through the Platform's designated OPay channels. No cash payments are permitted. All payments are held securely by the Platform Admin via OPay and released to the Washer only upon verified completion of the service. The Platform is not responsible for network delays caused by banking providers or OPay. Payouts are subject to standard transaction processing fees deducted from the total payout. Off-Platform Transactions (Poaching): Clients and Washers are strictly prohibited from exchanging direct contact details or making cash deals outside the Platform. Violators will be permanently banned.

Clients must pay the full amount at the time of booking. Clients must provide accurate address and vehicle description, safe access to the vehicle, permission from their estate or compound, a safe working environment, and must remove all valuables from the vehicle before the wash begins.

More than 2 hours before: 90% refund; Platform retains 10% for processing. Less than 2 hours before: Client forfeits 100% of the Transport Fee (paid to the Washer). The Wash Fee is refunded minus a 10% platform fee. Washer No-Show: If the Washer fails to arrive within 30 minutes of the scheduled time, the Client receives a 100% full refund.

Once the Washer uploads photo proof of the completed wash, the Client has exactly 1 hour to inspect and raise an objection via the Platform Admin. If no objection is raised within 1 hour, the wash is deemed successful and funds are released to the Washer. No refunds can be issued after this window.

The Platform is a booking intermediary and does not directly perform washing services. However, the Platform takes damage seriously. If a Client reports verified damage within the 1-hour approval window with photographic evidence, the Washer's payout for that booking is frozen immediately. The Platform maintains an operational damage reserve to assist Clients with verified claims up to ₦50,000 per incident. Washers found responsible for confirmed damage face payout withholding, permanent ban, and where applicable, referral to law enforcement. Claims exceeding ₦50,000 must be pursued directly against the Washer. As a Washer, your Before Photo is your primary protection against false damage claims.

You are an independent gig worker. You are responsible for your own transport, water, soap, rags, buckets, and tools. You are responsible for paying your own taxes. You have no right to employment benefits from the Platform.

You will never receive transport money before arriving at a job. You must cover your initial transport costs. You will receive your complete payment (Wash Fee cut + Transport Fee, minus OPay transfer charges) immediately after the job is marked complete and verified.

You must upload a clear Before Photo upon arrival and an After Photo once the wash is finished to trigger your payout. If a Client raises a legitimate complaint within 1 hour of the wash being marked complete, the Platform will immediately freeze funds in escrow and investigate using both sets of photos. If your photos clearly show the vehicle was in good condition on arrival and clean on completion, you are protected. Missing or unclear photos weaken your position in any dispute.

Late Cancellation / No-Show: If you accept a job and fail to show up, or cancel less than 2 hours before the time, you will receive a strike. Three strikes result in a permanent ban from the Platform. Client Late Cancellation Compensation: If the Client cancels less than 2 hours before your slot after you have already confirmed you are on your way, the Platform will transfer the forfeited Transport Fee directly to your OPay account. Client No-Show: If you arrive at the Client's location and are unable to reach them or access the vehicle after reasonable attempts (at least two WhatsApp messages and a call), notify the Platform Admin immediately with a time-stamped photo as evidence. The booking will be treated as a client no-show and you will receive your Transport Fee. Water Supply Failure: If the Client indicated water was available but it is not when you arrive, photograph the situation, notify the Platform Admin, and you will receive your Transport Fee. You are not penalised for circumstances outside your control.

You are fully responsible for the safety of the Client's vehicle and all its contents while washing it. If damage occurs: You must inform the Platform Admin immediately. Do not wait for the Client to complain. Honesty is the strongest defence. The Platform Admin will review before/after photos and issue a decision within 24 hours. Where damage is confirmed, your payout for that booking will be withheld in full or in part to contribute to the Client's remedy. Consequences of confirmed damage: (a) Your payout for the booking is withheld; (b) Repeated damage incidents will result in permanent removal from the Platform; (c) Your unpaid wallet balance may be applied to offset damages owed to the Client; (d) Severe or deliberate damage cases will be referred to local law enforcement with your full contact details. Theft: Any confirmed theft of items from a Client's vehicle results in immediate permanent ban, wallet seizure, and referral to law enforcement without exception. Your best protection is your Before Photo: a clear, timestamped photo of the vehicle on arrival documenting its pre-existing condition protects you from false claims.

You will not be penalised for failing to complete a booking where circumstances genuinely beyond your control make service delivery impossible or unsafe, including fuel scarcity, flooding, road closures, security incidents, vehicle breakdown, or serious personal illness. In such cases, you must notify the Platform Admin as early as possible before the booking time. The Platform will make reasonable efforts to reassign the job or reschedule with the Client. Failure to notify promptly will be treated as a no-show.

The Platform reserves the right to modify these Terms, commission rates, zone assignments, operational policies, or payout structures at any time. Active partners will be notified via WhatsApp before material changes take effect. Continued participation after notice constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the Federal Republic of Nigeria. Any dispute shall first be attempted through direct communication. If unresolved, disputes shall be referred to the appropriate court of competent jurisdiction in Abuja, FCT.

This Partner Privacy & Data Agreement ("Agreement") is entered into between INIDETO Wash ("the Company", "we", "us") and you, the applicant ("Partner", "you"). It governs how we collect, store, use, share, and protect your personal data in connection with your participation in the INIDETO Washer Partners programme. This Agreement complies with the Nigeria Data Protection Act 2023 (NDPA) and the regulations issued by the Nigeria Data Protection Commission (NDPC).

The data controller for all personal information you provide is INIDETO Works, operating INIDETO Wash in Abuja, Nigeria. Contact: inidetowash@gmail.com · WhatsApp: +234 915 152 9658.

When you apply and operate as a Partner, we collect: your full legal name, WhatsApp phone number, zone of operation in Abuja, years of experience, services you offer, equipment status, and any additional information you voluntarily provide in the "notes" field. We also generate and store your unique application reference code, application status, and the timestamp of your submission. Once active as a partner, we additionally store: job dispatch and completion records; before and after photos you upload for each completed job (retained for dispute resolution and quality assurance); GPS location coordinates shared by your device during active jobs, used to display your proximity to the Client on the tracking screen; rating and review records submitted by Clients against your reference; and any communication logs relevant to dispute resolution.

Under Section 25 of the NDPA, we process your data on the following lawful bases: (a) Contractual necessity: to assess your application, onboard you, dispatch jobs, and facilitate payment; (b) Legitimate interests: to maintain the safety, quality, and integrity of the partner network and protect our clients; (c) Legal obligation: to comply with applicable Nigerian law, including tax and record-keeping requirements.

We use your personal information strictly to: evaluate and process your partner application; contact you via WhatsApp for onboarding, job dispatches, updates, and performance communications; match you with client bookings in your zone; maintain an internal partner registry; resolve disputes between partners and clients; and meet applicable legal and accounting obligations. We do not use your data for advertising to third parties, sell it, or share it with unaffiliated entities.

By submitting your application, you expressly consent to receiving operational communications from INIDETO Wash on the WhatsApp number you provide. These communications include: application status updates, onboarding instructions, job assignments, booking details (client location and service type), payment confirmations, and network notices. You understand that WhatsApp messages will contain client location data on a per-job basis and agree to treat such data with strict confidentiality.

You acknowledge and agree that: (a) INIDETO Wash operates as a platform intermediary: you are an independent contractor, not an employee; (b) You will receive 70% of the gross booking value for each completed job; INIDETO Wash retains 30% as a platform and marketing fee; (c) Payment terms, method, and timing will be confirmed during onboarding; (d) INIDETO Wash does not guarantee a minimum number of jobs or a minimum income; (e) Your earnings depend on client demand in your zone and your availability; (f) INIDETO Wash reserves the right to suspend or terminate your access to the network for repeated no-shows, client complaints, quality failures, or conduct that damages the INIDETO brand.

All information you receive about clients (including their name, address, estate, or contact details) is strictly confidential. You may not: share client data with any third party; use client contact details to solicit work outside the INIDETO platform; retain client data after a job is completed beyond what is reasonably required. Breach of this clause will result in immediate removal from the network and may expose you to civil liability.

We retain your personal data for as long as your partnership is active and for a period of three (3) years after termination or inactivity, to meet legal, financial, and dispute resolution obligations. After this period, your personal data will be securely deleted or anonymised.

Your data is stored on Supabase, a cloud infrastructure provider with industry-standard encryption at rest and in transit. Access is restricted to authorised INIDETO Wash administrators only. We implement row-level security (RLS) policies ensuring that no third party, including other partners, can access your records.

To operate this platform, INIDETO Wash shares limited partner data with the following trusted sub-processors: Supabase (database and backend hosting, United States); Brevo (transactional email delivery for application OTPs and job notifications, France); Netlify (website hosting, United States); PostHog (product analytics, United States). None of these providers are permitted to use your data for their own marketing purposes. Some are located outside Nigeria. By submitting your application, you consent to your data being transferred to and processed in these countries under security measures consistent with the NDPA 2023.

In the event of a data breach likely to result in risk to your rights and freedoms, we will notify you and the Nigeria Data Protection Commission (NDPC) within 72 hours of becoming aware, as required under the NDPA 2023. Notification will be sent to your registered WhatsApp number and email address (if provided).

You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data (subject to legal retention obligations); withdraw consent at any time (which will result in removal from the programme); and lodge a complaint with the Nigeria Data Protection Commission (NDPC). To exercise any of these rights, contact us at inidetowash@gmail.com.

Either party may terminate this Agreement at any time. INIDETO Wash may terminate immediately and without notice in cases of serious misconduct, breach of confidentiality, or repeated service failures. Upon termination, you must cease using any INIDETO branding or claiming affiliation with the network. Data retained for legal purposes will remain subject to this Agreement.

We may update this Agreement from time to time. Active partners will be notified via WhatsApp of material changes. Continued participation after notice constitutes acceptance of the updated terms.

This Agreement is governed by the laws of the Federal Republic of Nigeria. Any dispute arising under this Agreement shall first be attempted to be resolved through direct communication. If unresolved, disputes shall be referred to the appropriate court of competent jurisdiction in Abuja, FCT.